01Who we are
Ingenious Concepts is a digital agency with studios in Lahore (Pakistan), Dallas (USA) and Sydney (Australia). For this policy, “we”, “us” and “our” mean Ingenious Concepts. We are responsible for the personal information described here.
02Information we collect
- Information you give us
- When you request a proposal, contact us, subscribe to our newsletter or apply for a job, we collect what you enter: for example your name, email address, phone number, company, the services and budget you choose, your message, and for job applications your role, portfolio or CV links.
- Information from your visit
- Like most websites, we collect basic technical data such as your browser type, device, approximate location (country or city), pages visited and how you arrived. This is gathered with cookies and analytics tools, described in our Cookie Policy.
- Information from client work
- When you become a client, we may receive data needed to deliver the project, such as access to your systems or accounts. We handle it only as instructed in the project agreement.
03How we use your information
We use your information to reply to your enquiries and send proposals, to deliver and manage the services you have asked for, to consider your job application, to send our newsletter if you subscribed (you can unsubscribe at any time), to keep the website secure and prevent spam, and to understand how the site is used so we can improve it.
Every newsletter includes a private unsubscribe link. You can also unsubscribe at any time from the newsletter preferences page in our website footer; we do not reveal whether an email address was on the list.
We do not sell, rent or trade your personal information.
04Sharing your information
We share information only with trusted service providers who help us run our business, such as website hosting, email, analytics and spam protection, and only as far as they need it to provide their service. They must keep it secure and may not use it for their own purposes.
We may also disclose information if the law requires it, or to protect our rights, our clients or the public.
05International transfers
Our team works across Pakistan, the USA and Australia, and our service providers may store data in other countries. Wherever your information is processed, we protect it in line with this policy.
06How long we keep it
We keep enquiries and proposals for as long as needed to respond and follow up, client records for as long as the engagement and our legal and accounting duties require, and job applications for up to 12 months unless you ask us to delete them sooner. Newsletter emails are kept until you unsubscribe.
07Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and limited access for our team. No method of transfer or storage is completely secure, but we work hard to protect your data.
08Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, correct it, ask us to delete it, object to or limit how we use it, and withdraw consent (for example to marketing emails). To use any of these rights, email us. We will reply within 30 days.
09Children
Our website and services are meant for businesses and are not directed at children under 16. We do not knowingly collect their personal information.
10Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new “last updated” date.
11Contact
For any questions about this policy or your data, contact us at business@ingeniousc.com.